Introduction

This Privacy Policy explains how Madam Sounds (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, https://www.madamsounds.com (the “Site”).

We do not store personal data on our own servers. Orders are processed by our payment provider Lemon Squeezy (Merchant of Record) and user tracking is handled by Meta Platforms Ireland Ltd.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, cookies installed on your device, web pages or products viewed, websites or search terms that referred you, and information about how you interact with the Site.

We collect Device Information using the following technologies:

- Cookies: Data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

- Log files: Track actions on the Site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and timestamps.

- Web beacons, tags, and pixels: Electronic files used to record browsing behavior (including Meta Pixel).

When you make a purchase, we collect your name, billing and shipping address, email address, and payment details through our payment provider Lemon Squeezy. Optionally, you may provide your phone number.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use your information to fulfill and process orders (via Lemon Squeezy), provide order confirmations and customer support if needed, detect potential fraud, improve our services, and measure the effectiveness of our marketing campaigns (via Meta Pixel).

Payments

Payments are processed by Lemon Squeezy (2093 Philadelphia Pike #5675, Claymont, DE 19703, USA).

You can find more information about how Lemon Squeezy handles personal data here: https://www.lemonsqueezy.com/privacy.

Sharing Your Personal Information

We share necessary information with trusted third parties like Lemon Squeezy (for payment processing) and Meta Platforms Ireland Ltd. (for analytics and advertising).

We may also disclose personal information to comply with legal obligations or to protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements through Meta.

You can opt out of targeted advertising by managing your preferences or visiting:

- Facebook Settings: https://www.facebook.com/settings/?tab=ads

- Digital Advertising Alliance Opt-Out Portal: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection practices if we receive a Do Not Track signal from your browser.

Your Rights

You have the right to access the personal data we hold about you and request correction or deletion.

To exercise your rights, please contact us at info@madamsounds.com

Please note that payment-related data is handled by Lemon Squeezy, and tracking data is handled by Meta Platforms. For these, please contact the respective providers directly.

Data Retention and Protection

We retain no personal data on our servers.

Third-party providers (Lemon Squeezy, Meta) store and protect data according to their own privacy policies.

Third-Party Content

Our Site may include embedded content from other websites. These websites may collect data about you, use cookies, and monitor your interaction with their content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@madamsounds.com